The Falcon Managed Print Service (MPS) addresses a problem that is found in most businesses today. Organisations in general have too many copiers and printers, which are printing too few pages and yet new devices continue to be acquired. Companies can seldom see the true costs of producing documents in the office as items are frequently expensed in different ways, equipment and consumables in particular. With no central ownership or management, the total costs of producing documents in the office are uncontrolled and unknown. As a result, indirect and direct costs are normally much higher than they need to be.
Common challenges we’ve heard…
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IT
- “I wish I had better information about our fleet of devices?”
- “Printer related issues are using too much of our time?”
- “I wish I had more time for my key IT projects?”
- “How secure are all these devices on my network?”
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CFO/CEO
- “What initiatives are there that could improve our bottom line?”
- “How can we make our staff more productive?”
- “How can we free funds to invest in growing the business?”
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Administration and end users
- “I want to be part of a green company – we need to be smart about it”
- “Did anyone call for service?”
- “Why do I have so many different consumable cartridges?”
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Finance and Accounting
- “Look at all these invoices that I get for printers!”
- “So many different printers, what’s our consumable stock?”
- “How do I gain control of consumable stock?”
